Shipping policy

Effective Date: September 15, 2026

At The Luxury Oasis, we want your order to reach you as smoothly as possible. Please review the shipping details below.

Processing Time
Orders are processed within 1–3 business days after payment confirmation, Monday through Friday, excluding weekends and holidays. Orders placed after our daily cutoff time of 2:00 PM EST will begin processing the next business day.

Shipping Time
Once processed, most orders arrive within 5–8 business days via standard shipping. Total delivery time, from order placement to arrival, is typically 6–11 business days. Delivery estimates are not guaranteed and may vary due to carrier delays, weather, or high order volume.

Shipping Costs
We offer free standard shipping on most orders. Select items are fulfilled through our extended product network; these ship via calculated shipping, with the exact rate shown at checkout based on your order and delivery address. We do not ship to AK/HI.

Order Tracking
You'll receive a confirmation email with tracking information once your order ships.

Delayed or Lost Packages
If your order hasn't arrived within the estimated delivery window, please check your tracking information first. If the issue persists, contact us at support@theluxuryoasis.com or 386-227-7187 and we'll help track down your package or arrange a resolution.

Shipping Address
We are only able to ship to addresses provided at checkout. Please double-check your shipping details before completing your order, as we're unable to redirect packages once they've shipped.

Online-Only Retailer
The Luxury Oasis is an online retailer only and does not operate a physical showroom or storefront. All orders are placed and fulfilled online.

Questions about your shipment? Reach us at support@theluxuryoasis.com or 386-227-7187, Monday to Friday, 9am to 5pm EST.